How Lightfield's pricing works
Last updated: September 15, 2026
All Lightfield pricing plans include unlimited usage of self-updating CRM features for users with capture seats. Pro, Growth, and Enterprise plans include workspace credits that are used for agentic work - workflows, automations, and sequences - as well as advanced enrichment.
What your plan includes
Plans differ by the features, number of capture seats, and amount of workspace credits included.
Starter | Pro | Growth | Enterprise | |
Key features | • Automatic record updates | Includes everything in Starter plus: | Includes everything on Growth plus: • Multi-channel sequences • LinkedIn sync | Includes everything in Growth plus: |
Records | Up to 50,000 | Up to 250,000 | Up to 750,000 | Custom |
Workspace credits included | n/a | 450,000 credits | 900,000 credits | Custom |
Implementation and support | • Email support | Includes everything in Starter plus: | Includes everything in Pro plus: | Includes everything in Growth plus: |
Capture seats
For users with a capture seat, Lightfield syncs emails and meetings from their Google or Outlook account into the CRM. This includes recording and transcription for meetings on the user's calendar, and automatic record updates from email and meeting content.
Starter is billed per user, up to 3, each with a capture seat. Pro includes 5 capture seats and Growth includes 10. You can add an inbox to either for $200 per month, billed annually, without changing plans.
Viewer seats
Viewer seats let users access all records they have permission to view, and use Chat to query and analyze them. On Pro, Growth, and Enterprise, every employee at your company gets free access to a viewer seat, and viewer seats are unlimited. Starter doesn't include viewer seats.
Workspace credits
Workspace credits are the unit of consumption for agentic and variable work in Lightfield. Credits are used to run workflows, automations, and sequences - as well as advanced enrichment.
Starter plans do not include workspace credits, as they do not include the features that draw on these credits.
What uses workspace credits
Action | Driver | What drives cost |
|---|---|---|
Automations | Per run | Simple runs cost less, complex ones more. |
Workflows | Per run | Simple runs cost less, complex ones more. |
Sequences | Per run | Simple runs cost less, complex ones more. |
Advanced enrichment | Per record | Higher-cost records (e.g. phone numbers) cost more. |
What doesn't use credits
Lightfield charges for the work its agents perform, not for work you do yourself. Everything you do on your own in Lightfield is free, including:
Automated record updates - Updating fields from email/meeting/Slack ingestion or meetings
Adding or creating records — Adding contacts, accounts, opportunities, and custom objects by hand.
Building your data model — Creating new objects and relationships that fit how your business actually runs.
Managing tasks, lists, and custom fields — Organizing your work and your data however you want.
Viewing dashboards and reports — Viewing your dashboards and reports does not draw on credits. Creating dashboards or running reports through chat does.
Viewing and querying — Reading, searching, and exploring everything in your workspace.
Entering data manually — Anything you type in yourself.
Chat
Chat is included in your plan for every user, whether they have a capture seat or a viewer seat. Heavy chat usage draws from your workspace credits. Users on Pro plans receive 2x the monthly Chat usage as Starter plan users, and users on Growth plans receive 4x the monthly Chat usage as Starter plan users. Admins can see chat usage in the usage dashboard.
Records
A record is any activity or object: contacts, accounts, deals, and anything custom you've modeled. Plans are designed for up to 50,000 records on Starter, 250,000 on Pro, and 750,000 on Growth, with custom sizing on Enterprise.
Agentic Pipeline Generation
Many of Lightfield's customers use the platform for outbound prospecting, which consumes more credits than standard CRM usage.
Credits power automations like target account identification and account research, as well as contact enrichment and sequence execution.
If you're planning to use Lightfield for your outbound motion, talk to us and we'll size it with you.
Frequently asked questions
I'm an existing customer. What changes for me?
If your bill would go up under our new model, you'll hear from us first. We will reach out with your specific numbers before anything changes and you'll have the chance to adjust how you use Lightfield before your plan switches.
How do I know how many credits I’ll need?
Each plan includes enough workspace credits that most customers never have to think about overages. The platform shows your credit usage, alerts you if you're at risk of exceeding your allowance, and shows you what an automation or sequence will draw before you deploy it.
What happens if we use our full allowance of credits?
By default, nothing stops: agents keep working and additional credits are billed at a pre-agreed overage rate. If you'd rather guarantee your bill never changes, you can set a hard cap on credit usage, and agent work pauses at the cap until you raise it.
How do I track credit usage?
In the usage dashboard in the product. You'll see a breakdown of your credit consumption, and can set alerts to ensure you’re not pacing to exceed what’s included in your workspace.
Do credits roll over?
Credits are annual. Unused credits don't carry over at year end.